Returns & Exchanges
We want you to fall in love with your clean hair care ritual; if you are not completely satisfied with your purchase, we offer easy returns on products within 30 days of delivery. Please note that items must be at least half full to be eligible for a refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
Pack Your Products
Securely package your Innersense Organic Beauty products in their original box or a similar sturdy mailer.
Drop Off and Refund
Hand your package to the designated carrier; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing